Canes Course Pack Program


Quick Links: OverviewOpt-Out – ResourcesFrequently Asked QuestionsSupport

Overview

University of Miami undergraduate, degree-seeking students can benefit from the Canes Course Pack, which will provide students with the required course materials they need on the first day of class.

What is the Canes Course Pack?

students

The Canes Course Pack provides undergraduate, degree-seeking students with access to their required course materials at the start of each semester. For additional details on what is included, please see the FAQ titled What's included in the Canes Course Pack.

The Canes Course Pack allows the University to reduce student course material costs compared to traditional print text, and ensures every student can access their course materials on or before the first day of class.

This program allows students to focus on their education instead of researching, sourcing, and purchasing their course materials out-of-pocket.

How does it work?

Undergraduate, degree-seeking students taking between 1 and 20 credits are automatically enrolled in the Canes Course Pack when they register for their courses. This enrollment will provide students with the required materials for class for one low, flat fee. Course materials will be provided to the student in a digital format, or a physical format when digital is not available. Print materials do not need to be returned at the end of the semester. For additional details on what is included, please see the FAQ titled What's included in the Canes Course Pack.

How much will it cost?

Fall and Spring

The total cost of the program is $445 per semester for the 2026-2027 Academic Calendar, reflected on the student’s account as two separate charges: Course Materials Fee - $415.89 and Course Materials Tax - $29.11. The program fee covers any number of credits taken between 1 and 20, regardless of the specific number of credits enrolled. Your calculated tuition and fees can be accessed on CaneLink.

Summer

The total cost of the program is $180 for the 2026-2027 Academic Calendar, reflected on the student’s account as two separate charges: Course Materials Fee - $168.22 and Course Materials Tax - $11.78. The program fee covers any number of credits taken between 1 and 20, regardless of the specific number of credits enrolled. Please note intersession courses are not included. Your calculated tuition and fees can be accessed on CaneLink

What are the program benefits?

  • Convenient, easy, and immediate access to your required course materials.
  • Up to 60% savings on materials.
  • Higher student success and preparedness.
  • Ensures students have correct materials, editions, and formats.
  • Negotiated price discounts through publisher relationships.
  • Flexibility and student choice to participate or opt-out of Canes Course Pack.
  • Reduce stress and uncertainty by having materials ready for you on the first day of class.
  • Avoid long lines and heavy books through the digital-first program.


Opt-Out 

Fall 2026 Deadline: September 2

Students who do not wish to participate in the program can opt-out on a semester-by-semester basis during the scheduled opt-out period. Please note that if you opt-out of the program, you will be responsible for obtaining course materials on your own. Additional opt-out instructions can be found below, as well as in the FAQs.

Note: After completing the Opt-Out process, you can expect to see the credit reflected on your account between 3-5 business days. It is every student's responsibility to follow up if the credit is not reflected. Please check CaneLink for your student account detail. 

Cards

To opt-out of Canes Course Pack, please click below to access the Customer Portal. If this is your first time logging in, select "Create an Account." Enter your primary .edu email address and an email with opt-out instructions will be sent to you.
OPT-OUT

Opt-Out Instructions

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  • Option 1: Opting out via Customer Portal link

    • Students can opt-out via the orange opt-out button that has been placed in the section above or on CaneLink, under the Canes Course Pack section.
    • Click Create an Account. The student will then be asked to add their email to the site. It should be their primary .edu email.
    • An opt-out email will be sent to that student's email address.
    • Student should follow the link in the opt-out email back to the portal from the email they just requested and received.
    • Create a password.
    • Click the opt-out button listed in the portal by their name and the courses they enrolled in.
    • An email confirmation will be sent when finalized.
      • If the student has physical material in their possession or on order for the program, a pop up will show up that lists the titles (posting cancelled or refund action required).
      • Student should contact the store via email (0475mgr@follett.com) or phone (305-284-4462) to set up product return to finalize the opt-out.
      • The store will finalize the opt-out once they have processed the physical product refund and provide confirmation to the student.

    If the student has a physical product, they should reach out to the store to return the product and let the store know they want to opt-out. Store can opt that student out at that time.

  • Option 2: Opting out via email from Follett

    • An email from noreply@follett.com is sent to the student’s .edu email with a link to the opt-out portal.
    • Student should follow the link to the opt-out portal login.
    • Create a password.
    • Click the opt-out button listed in the portal by their name and the courses they enrolled in.
    • An email confirmation will be sent when finalized.
      • If the student has physical material in their possession or on order for the program, a pop-up will show up that lists the titles (posting cancelled or refund action required).
      • Student should contact the store via email (0475mgr@follett.com) or phone (305-284-4462) to set up product return to finalize the opt-out.
      • The store will finalize the opt-out once they have processed the physical product refund and provide confirmation to the student.

    If the student has a physical product, they should reach out to the store to return the product and let the store know they want to opt-out. Store can opt that student out at that time.


Resources

Cards

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Faculty Syllabus Language

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Informational Flyer

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Frequently Asked Questions

Accordion Group

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  • How do I know if I am included in the Canes Course Pack?

    All degree-seeking undergraduate students taking between 1 and 20 credits are automatically enrolled in Canes Course Pack once they register for their classes. Students will receive multiple emails to their .edu account with information on the program, how to access their materials, and how to opt-out if desired. Students who would like to review their option to opt out of Canes Course Pack can visit the FAQ titled, "Is the Canes Course Pack required, or can I opt-out?"

    Groups not included in the program: Study Abroad, Non-degree seeking students, Medical students, Exchange students.

  • How does the program work?

    Canes Course Pack takes the hassle out of getting your required course materials by sourcing and preparing your materials for you upon course registration. This ensures degree-seeking undergraduate students have access to the correct course materials, on or before the first day of class, at the lowest price available. Students will be able to see charges on their tuition and fees bill in Canelink. Digital materials are available directly through Canvas.

  • How do I pay for course materials included in Canes Course Pack?

    Fall and Spring

    The total cost of the program is $445 per semester for the 2026-2027 Academic Calendar, reflected on the student’s account as two separate charges: Course Materials Fee - $415.89 and Course Materials Tax - $29.11. The program fee covers any number of credits taken between 1 and 20, regardless of the specific number of credits enrolled. Your calculated tuition and fees can be accessed on CaneLink.

    Summer

    The total cost of the program is $180 for the 2026-2027 Academic Calendar, reflected on the student’s account as two separate charges: Course Materials Fee - $168.22 and Course Materials Tax - $11.78. The program fee covers any number of credits taken between 1 and 20, regardless of the specific number of credits enrolled. Your calculated tuition and fees can be accessed on CaneLink

  • What's included in the Canes Course Pack?

    Sourceable course materials in both digital and print format are included in the program, as well as access codes/courseware. Also included are lab goggles (BIL/CHM), lab coats (BIL/CHM) and basic calculators for psychology and accounting (basic beginner model for exams). Course materials must be required/adopted by faculty for them to be included in the program. 

    Please note that some software subscriptions and experiential learning materials may only be purchased directly from the vendor. If you are unsure whether your class materials are included in the Canes Course Pack, please email miami@bkstr.com along with a copy of your syllabus.

  • How often are materials supplied?

    Required materials are supplied at the beginning of each semester. The materials will be accessible on or before the first day of class. Please continue to check your school email before the start of each semester.

  • Do I need to return my print materials at the end of the semester?

    Print materials do not need to be returned at the end of the semester and are yours to keep.

  • Will I save money?

    Yes! Students can save up to 60% based on savings at other schools and thanks to the campus store relationships with publishing partners and bulk purchasing power. The program also reduces student stress during the purchasing process and provides a method to easily access digital course materials.

  • Is the Canes Course Pack required, or can I opt-out?

    While all degree-seeking undergraduate students are automatically enrolled in the program at the point of registration, students not interested in participating can opt-out.

    Students who opt out of Canes Course Pack are responsible for finding and purchasing their required course materials on their own. All materials will be available at the campus store, where you can pick from different formats and pricing options. There is no penalty for opting out and students will receive a credit for the program charge/tax. Students must opt-out by the opt-out deadline each semester. Please confirm that a credit appears on your student account three to five business days after you’ve opted out. It is the student’s responsibility to follow up if the credit is not reflected.

    NOTE: If there are no course materials required for your classes, you still need to opt-out.

    Please check your school email address for information on how to login to the Customer Portal and review the process and specific deadlines. The email will come from noreply@follett.com; you may need to check spam or junk folders.

    For any inquiries regarding material access, please email: canescoursepack@follett.com

  • Can I opt-out online?

    Students can opt-out of the Canes Course Pack online by visiting the Follett Customer Portal. The link to the portal can be found on the Canes Course Pack website or on CaneLinkAn email confirmation will be sent when finalized. Please confirm that a credit appears on your student account three to five business days after you’ve opted out. It is the student’s responsibility to follow up if the credit is not reflected.

    NOTE: If the student has physical material in their possession or on order for the program, a pop-up will show up that lists the titles (posting cancelled or refund action required).

    • Student should contact the Campus Store via email (0475mgr@follett.com), phone (305-284-4462) or in person to set up product return to finalize the opt-out.
    • The store will finalize the opt-out once they have processed the physical product refund and provide confirmation to the student.

    It is the student’s responsibility to contact the campus store before the deadline to complete the opt-out process.

  • What do I do if I need to return or cancel materials during the opt-out process?

    If the student has physical material in their possession or on order for the program, a pop-up will show up that lists the titles (posting cancelled or refund action required).

    • Student should contact the Campus Store via email (0475mgr@follett.com), phone (305-284-4462) or in person to set up product return or cancellation to finalize the opt-out.
    • The store will finalize the opt-out once they have processed the physical product refund and provide confirmation to the student.

    It is the student’s responsibility to contact the campus store before the deadline to complete the opt-out process.

  • If there are no course materials required for my classes, do I still need to opt-out?

    Yes. Any undergraduate student who does not want to be in the program must opt out each semester.

  • Do I need to opt-out if I am in Study Abroad?

    Study Abroad is excluded from Canes Course Pack. If you are studying abroad for the semester, you do not need to opt-out.

  • Who is excluded from Canes Course Pack?

    • Study Abroad
    • Non-degree seeking students
    • Medical Students
    • Exchange Students

  • If I am enrolled in more than one summer session, do I need to submit multiple opt-outs?

    No, one opt-out covers all summer sessions.

  • Are intersession courses included in Canes Course Pack?

    Intersession courses are not included in Canes Course Pack.

  • Can exchange students be a part of the Canes Course Pack?

    The program does not include exchange students in its scope.

  • Is the Canes Course Pack covered by Tuition Remission?

    The Canes Course Pack is not covered by Tuition Remission. If you do not wish to participate in the program, you need to opt-out by the deadline.

  • What if I opted out by mistake or changed my mind?

    If you already opted out and the opt-out period has not ended, you can opt back in during that period of time. Please log back in to the customer portal and choose "Opt-In."

  • If I opted out for the fall semester, am I automatically opted out for spring semester?

    When you opt-out it only applies to the current semester. It will not roll over, so you will need to opt-out every semester.

  • If I opted out, how soon can I expect to see my student account credited?

    After completing the Opt-Out process, you can expect to see the credit reflected on your account between 3-5 business days. Please check Canelink for your student account detail.

  • If I see "opt-in" on my opt-out portal what does that mean?

    If the only option you see on your portal is "opt-in" that means you have successfully opted out of Canes Course Pack. You may select the opt-in option if you changed your mind and would like to participate in the program.

  • How do I get my course materials?

    Once you have selected your courses, your course materials will be available a week before classes start. If you are enrolled in the Canes Course Pack, you will receive an email instructing you that your eBooks and courseware are accessible via your Canvas account.

    Physical materials, such as print textbooks, lab books, or physical access codes, are available for pickup at the Campus Store on the 2nd floor. You will need a valid photo ID to pick up your physical materials.

    Code on Cardboard/Paper are sent to students from 0475txt@follett.com. Full list below.

    • CyberText 
    • Harvard Business School Publishing 
    • Perusall 
    • iDecision Games 
    • Stukent 
    • Eli Review 
    • Visible Body 

    Sports Business Journal (SBJ) - This is the only title that will not be sent via 0475txt, instead, student accounts will be created by the vendor. Students should be on the lookout for an email titled “Welcome to SBJ”. Access will be granted at the start of term

    For any inquiries regarding material access, please email: canescoursepack@follett.com

  • Can I choose if I want print or digital materials?

    Print or digital format is based on the adopted material for the specific course prior to the start of class. As a student, if you have a preferred format (print or digital) for textbooks, you should first check with your professor to see what format has been chosen for the course. If it is a digital version, you can contact the campus store for available print options.

  • What if I add or drop a course?

    If you add or drop a course, that information is automatically transmitted to the campus store. For added courses, digital materials will be accessible via your Follett My Materials link in Canvas. For dropped courses, digital materials will automatically be disabled from your bookshelf. If you picked up a physical book for the dropped course, you are responsible for returning the book to the campus store.

  • What if I get an incomplete grade in a course and need additional time to access course materials?

    If that course includes digital material, the length of access is dependent on that specific material. Please contact the campus store for details.

  • Will my scholarship and grants cover the cost of the Canes Course Pack?

    If a student has available financial aid (including grants, scholarships and loans), this fee would be covered, just as any other fee or cost would be covered.

  • If I withdraw from the University, will I be refunded the Course Materials Fee?

    If you withdraw from the University prior to the opt-out deadline for that semester, you will receive a credit on your student bill. The Course Materials Fee is non-refundable after the opt-out deadline.


Support

Courseware Support

Faculty: If faculty need assistance to add links to their course materials, they can contact the Learning Platforms team. If there are issues beyond this, the Learning Platforms team will redirect faculty to contact canescoursepack@follett.com.

Students: Students are encouraged to engage with their professor and review the information below. Students can contact the Learning Platforms team to report challenges with their browser, or access. For all other requests, students can contact canescoursepack@follett.com

Harvard Coursepack

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  • Instructions

    Steps for Making Harvard Business Impact Materials Available Through the Campus Store

    To support student access through the Canes Course Pack program, all Harvard Business Impact (HBI) materials must be set up in accordance with the process outlined below.

    Important: Students participating in the Canes Course Pack program will receive their Harvard Business Impact materials in one of two ways:

    • Digitally through Canvas via their Follett My Materials link (for online cases and articles only); or
    • Via an access link distributed through the Campus Store (for online courses, simulations, tools, tutorials, and other interactive HBI products).

    Click here for instructions.


    Students Who Opt Out of the Canes Course Pack Program

    Students who choose to opt out of the Canes Course Pack program are still responsible for obtaining any required Harvard Business Impact (HBI) materials assigned for their course.

    Depending on the type of HBI content used, these students may purchase their materials directly from Harvard Business Impact or from the Campus Store when digital purchasing options are available.

    Faculty should be aware that students who opt out of the Canes Course Pack program will not receive automatically provisioned access through Follett My Materials in Canvas and must secure access independently before course assignments are due.

Kortext

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  • Faculty

    KORTEXT

    Kortext is a leading digital learning and e-textbook platform. It is the official eBook provider for the University of Miami Campus Store, providing students and faculty with digital access to textbooks, course materials, and supplemental resources.

    Faculty

    You will not need any LMS integration, nor will you have to add any additional links to your individual course shells. Faculty will be able to access their complimentary eBook copies using the method below.

    Logging in via LMS (Canvas)

    1. Navigate to your Learning Management System (Canvas).
    2. Locate and select Follett My Materials. You’ll be redirected to the My Materials platform where you can access your digital materials.
    3. Under Workspace, click on Shelf.

    If you need help at any point, check with the campus store or submit a request.

    For additional FAQs on Kortext, click here.

     

  • Students

    There are two methods available for students to access eBooks.

    Option 1: Logging in via LMS (Canvas) & Campus Selection

    1. Navigate to your Learning Management System (Canvas).
    2. Locate and select Follett My Materials. You’ll be redirected to My Materials.
    3. Select your campus to continue, if applicable.
    4. If no enrolled courses display:
      • On desktop: In the left-hand rail, select the Current Semester or term dropdown.
      • On mobile or tablet: Above the course list, select the Current Semester or term dropdown.

    Option 2: Logging in via student.follett.com & Campus Selection

    1. Navigate to https://student.follett.com.
    2. From the Follett My Materials window, select your institution from the Choose a school
    3. Enter your school-issued email address in the Student Email field, then click Verify Email.
    4. Check your email inbox for a message from Follett and click the verification link.

    You’ll be redirected to My Materials.

    1. Click Continue to Login.
    2. Select your campus to continue, if applicable.
    3. If no enrolled courses display:
      • On desktop: In the left-hand rail, select the Current Semester or term dropdown.
      • On mobile or tablet: Above the course list, select the Current Semester or term dropdown.

    If you need help at any point, check with the campus store or submit a request.

    For additional FAQs on Kortext, click here.

Follett-Willo

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  • Faculty

    FOLLETT WILLO—Pearson, Wiley, Top Hat, and Vista Higher Learning Courseware

    Your streamlined digital delivery tool—connecting your courseware directly to students through your Learning Management System (Canvas). Current Publishers using Follett Willo: Pearson, Wiley, Top Hat, and Vista Higher Learning.

    Three Steps to Set Up Your Course

    1. Add the Follett Willo LTI to your course in your LMS.
    2. Link to the required material for your course.
    3. Launch through the link to the Publisher's website to finish course setup.

     

    For full instructions, please visit the Follett Faculty Resource Hub.

    If you need help at any point, check with the campus store or submit a request.

  • Students

    Below are the steps to access your courseware in Canvas.

    1. Login to Canvas.
    2. Once logged in, click on the desired course.
    3. Click Modules on the left-hand side. These modules can be titled different things. Examples include Course Materials or Start Here. If you are in doubt, please ask your instructor.
    4. Then locate and click any link to access your course material. Don't be afraid to click a few links to find the materials. You will see a hyperlink to the left of the page title. This will indicate that it links to your materials.
    5. You will now be routed out to your publisher's courseware.

     

    If you need help at any point, check with the campus store or submit a request.

McGraw Hill Courseware

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  • Faculty

    How to Link McGraw-Hill Connect in Canvas

    1. Log in to your Canvas account
    2. Open your course
    3. Locate and select the McGraw-Hill Connect tool:
      • It may be available in your course navigation menu, or
      • It may be available when adding an External Tool within Modules

    If the McGraw-Hill Connect tool is not visible:

    1. Select Settings, then Navigation
    2. Locate McGraw-Hill Connect and drag it into the active navigation area
    3. Select Save
    4. Select Begin to start the pairing process
    5. If prompted, sign in with your McGraw-Hill Connect account
    6. Select Pair with an existing section in Connect
    7. Select your course section, then select Save
    8. Confirm your course pairing is complete

    If you need additional assistance, refer to the McGraw-Hill support resources at Sync with your Learning Management System, or contact your McGraw-Hill representative.

    Troubleshooting

    Connect Instructor Support

  • Students

    How to Register Your Courseware in Canvas

    1. Log in to your Canvas account and navigate to your course. 
    2. Now you will want to find the Connect assignment link. It can be listed under the Assignments or Modules in the left navigation area. Once you have found it, click Begin to start the registration process.
    3. Enter your UM email address and click Begin. If you have a Connect account but have forgotten your password, click Forgot Password
    4. Create your account: Enter your school email, First and Last Name, create a password, and select a security question. Agree to the Terms and Conditions and then click Continue.
    5. You will either be prompted to enter an access code, or it could be codeless as part of the Canes Course Pack program, and no payment is required. Either way, review the information on this screen. If it is correct, click Confirm. You are now registered

    If you need additional assistance, refer to Student Registration for Canvas for a step-by-step video guide or visit the McGraw-Hill Support Center.

    Troubleshooting

    Online Support (800) 331-5094

    Online Support (800) 258-2374

     

Cengage MindTap

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  • Faculty

    How to Add Cengage Content in Canvas LTI Advantage (Modules-Based Integration)

    1. Log in to your Canvas account
    2. Open your course
    3. Select Modules
    4. Locate or create the module where you want to place your course link
    5. Add the Cengage tool:
      • To a new module:
        • Select +Module, then select the Cengage tool
      • To an existing module:
        • Select + within the module, choose External Tool, then select the Cengage tool
    1. If prompted, sign in with your Cengage instructor account to link your accounts. If you do not have an account, select Create Account.

    Select and Link Course Content

    1. Select the textbook or product you want to use
    2. Use the search bar or filters to locate your course content
    3. Select Link to Course
    4. Choose how to link your course:
      • Create a new course
      • Link to an existing course or section
    5. Select the appropriate course or section
    6. Select Continue
    7. If prompted, select gradebook synchronization options, then select Continue
    8. Select the link to your Cengage course
    9. If prompted, read and accept the service agreement

     

  • Students

    How to Register Your Courseware in Canvas

    1. Access Your Canvas Course
      • Log in to Canvas and select your course.
      • Click any link to Cengage content to continue the registration process.
      • Not sure where to click? Ask your instructor or try clicking on a few links. You’ll know you’ve clicked the right one when you see the Cengage login screen.
    2. Link Your Cengage and LMS Accounts
    • If you already have a Cengage account, log in now. New to Cengage? Click “Create Account” and register. We recommend using your school email.
    • To verify your account, open the ‘Welcome to Cengage’ email you just received and click ‘Activate Cengage Account’ to set your password and complete the registration process. Be sure to use the same device and browser to create and verify your account.
      • NOTE: You might already have a Cengage account if you’ve used MindTap, CNOWv2, OWLv2, SAM, WebAssign or another Cengage platform in a different course.
    • Linking your accounts is a one-time process. If you’ve previously completed this step for another course, you won’t be prompted to do it again.
    1. Enroll in Your Course
      • You’ve found your course materials! Your Cengage course materials have already been purchased, and you now have full access to them! Click “Continue” to access your course.

Campus Store Contact Information

For general questions on course materials and how to access books, please contact Follett at canescoursepack@follett.com.

If you have any questions about Canes Course Pack or the charge to your student account, please contact the Office of Auxiliary Services at aux@miami.edu.

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