'Canes Course Pack

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Overview

Starting Fall 2024, University of Miami students can benefit from the ‘Canes Course Pack, which will provide students with all course materials they need on the first day of class.

Undergraduate students who register for courses are automatically enrolled in the ‘Canes Course Pack. This enrollment will provide students with all required materials for class for one low flat fee. Most of the materials will be in digital format, and where digital is not available, print materials will be provided. Print materials do not need to be returned at the end of the semester.

Course material fees are automatically charged to a student's bill available in Canelink. All undergraduate students enrolled in one or more courses at the University of Miami are automatically opted in the 'Canes Course Pack. Opt-out instructions coming soon.

Students may opt-out during the scheduled opt-out period for each semster. Additional opt-out details can be found in the FAQs below.

• Gain easy access to all your course materials through the ‘Canes Course Pack, ensuring convenience throughout the semester.
• Enjoy significant savings compared to traditional printed materials, with students consistently benefiting from discounts of up to 50%.
• Students are more successful in courses that use the ‘Canes Course Pack because they are prepared on the first day of class.
• Feel confident that students will have the same editions and format as everyone else enrolled in the course.
• Leverage the ‘Canes Course Pack to enable the campus store to negotiate discounted pricing with publishers, securing great deals for students.
• Take advantage of the flexibility provided by the ‘Canes Course Pack, allowing students to opt-out and avoid billing for materials until the end of the drop/add period while forfeiting access.
• Eliminate the stress of uncertainty by easily planning ahead for course material costs each term based on your registered credit load.
• Skip the hassle of waiting in line at the campus store or for materials to arrive via mail, as course materials are digitally available on the first day of class without delay. 

• How do I know if I am included in the 'Canes Course Pack?

  Undergraduate students enrolled are initially included in the ‘Canes Course Pack. Students who would like to review the option to opt out of the program, please review the FAQ titled “Is the program required or can I Opt-Out of the program?”

• How does the program work?

  ‘Canes Course Pack takes the hassle out of getting your course materials for participating courses because costs are covered as part of the charges on your tuition and fees bill. This allows undergraduate students enrolled in participating classes access to required materials on or before the first day of class. Digital materials will be delivered to you through Blackboard.

• How do I pay for course materials included in 'Canes Course Pack?

  The cost of materials is included in tuition and fees. Your calculated tuition and fees can be accessed on Canelink.

• How often are materials supplied?

  Required materials are supplied at the beginning of each semester. The materials will be accessible on or before the first day of class. Please continue to check your school email before the start of each semester.

• What's included in the 'Canes Course Pack?

  Course materials in both digital and print format are included in the program, as well as access codes/courseware. Also included are lab goggles, lab coats and basic calculators for PSYC and ACCT (basic beginner model for exams).

• Will I save money?

  Yes! Students can save up to 50% based on savings at other schools and thanks to the campus store relationships with publishing partners and bulk purchasing power. The program also reduces student stress during the purchasing process and provides a method to easily access digital course materials.

• Is the ‘Canes Course Pack required, or can I Opt-Out of the program?

  No, it is not required. Students may choose to opt out of the ‘Canes Course Pack. Students wishing to opt out must do so by the dates given at the beginning of each semester.

  Students who opt out of ‘Canes Course Pack are responsible for finding and purchasing their required course materials on their own. All materials will be available at the campus bookstore, where you can pick from different formats and pricing options.

  Please check your school email address for information on how to login to the Customer Portal and review the process and specific deadlines. The email will come from noreply@follett.com; you may need to check spam or junk folders.

  For all other questions, contact Jesus Solis, Course Materials Market Manager, at j.solis@follett.com.

• What if I opted out by mistake or changed my mind?

  If you already opted out and the opt-out period has not ended, you can opt back in during that period of time. Please log back into the customer portal and choose “Opt-In.”

• If I opted out for Fall semester, am I automatically opted out for Spring semester?

  When you opt-out it only applies to the current semester. It will not roll over, so you will need to opt-out every semester.

• How do I get my course materials?

  Once you have selected your courses, you will be provided a digital bookshelf. E-books and courseware will be delivered to you through Blackboard. Physical materials may be picked up at the University of Miami Campus Store – 2nd floor.

• Can I choose if I want print or digital materials?

  Print or digital format is based on the adopted material for the specific course prior to the start of class. As a student, if you have a preferred format (print or digital) for textbooks, you should first check with your professor to see what format has been chosen for the course. If it is a digital version, you can contact the campus store for available print options.

• What if I add or drop a course?

  If you add or drop a course, that information is automatically transmitted to the campus store. For added courses, digital materials will be emailed to your school email account or provisioned directly into Blackboard. For dropped courses, digital materials will automatically be disabled from your bookshelf. If you picked up a physical book for the dropped course, you are responsible for returning the book to the campus store.

• What if I get an incomplete grade in a course and need additional time to access course materials?

  If that course includes digital material, the length of access is dependent on that specific material. Please contact the campus store for details.

• Will my scholarship and grants cover the cost of the 'Canes Course Pack?

  If a student has available financial aid (including grants, scholarships and loans), this fee would be covered, just as any other fee or cost would be covered.

Stay tuned for more information. If you have any questions please contact Jesus Solis, Course Materials Market Manager, at j.solis@follett.com. For general inquiries, please contact the Office of Auxiliary Services at aux@miami.edu.