'Canes Course Pack Program


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Overview

Starting fall 2024, University of Miami students can benefit from the 'Canes Course Pack, which will provide students with all course materials they need on the first day of class.

What is the 'Canes Course Pack?

The 'Canes Course Pack provides students with access to their required course materials at the start of each semester.

The 'Canes Course Pack allows the University to reduce student course material costs compared to traditional print text, and ensures every student can access their course materials on or before the first day of class.

This program allows students to focus on their education instead of researching, sourcing, and purchasing their course materials out-of-pocket.

How does it work?

Undergraduate students taking between 1 and 20 credits are automatically enrolled in the 'Canes Course Pack when they register for their courses. This enrollment will provide students with all required materials for class for one low, flat fee. Course materials will be provided to the student in a digital format, or a physical format when digital is not available. Print materials do not need to be returned at the end of the semester.

How much will it cost?

The total cost of the program is $402 per semester for the 2024-2025 Academic Calendar, reflected on the student’s account as two separate charges: Course Materials Fee - $375.70 and Course Materials Tax - $26.30. The program fee covers any number of credits taken between 1 and 20, regardless of the specific number of credits enrolled. Your calculated tuition and fees can be accessed on CaneLink.

What are the program benefits?

  • Convenient, easy, and immediate access to your required course materials.
  • Up to 60% savings on materials.
  • Higher student success and preparedness.
  • Ensures students have correct materials, editions, and formats.
  • Negotiated price discounts through publisher relationships.
  • Flexibility and student choice to participate or opt-out of 'Canes Course Pack.
  • Reduce stress and uncertainty by having materials ready for you on the first day of class.
  • Avoid long lines and heavy books through the digital-first program.


Opt-Out

Want to opt-out? Deadline is September 4, 2024

Course material fees are automatically charged to a student's bill available in CaneLink. All undergraduate students enrolled in one or more courses at the University of Miami are automatically opted in the 'Canes Course Pack. Students who do not wish to participate in the program can opt-out during the scheduled opt-out period each semester. Students who opt-out are opting out of receiving required materials for all courses and must source and purchase their materials independently. Additional opt-out instructions can be found below as well as in the FAQs.

Opt-Out Instructions

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  • Option 1: Opting out via Customer Portal link

    • Students can opt-out via the orange opt-out button that has been placed in the section below or on CaneLink, under the 'Canes Course Pack section.
    • Click Create an Account. The student will then be asked to add their email to the site. It should be their primary .edu email.
    • An opt-out email will be sent to that student's email address.
    • Student should follow the link in the opt-out email back to the portal from the email they just requested and received.
    • Create a password.
    • Click the opt-out button listed in the portal by their name and the courses they enrolled in.
    • An email confirmation will be sent when finalized.
      • If the student has physical material in their possession or on order for the program, a pop up will show up that lists the titles (posting cancelled or refund action required).
      • Student should contact the store via email (textbooks.bookstore@miami.edu) or phone (305-284-4462) to set up product return to finalize the opt-out.
      • The store will finalize the opt-out once they have processed the physical product refund and provide confirmation to the student.

    If the student has a physical product, they should reach out to the store to return the product and let the store know they want to opt-out. Store can opt that student out at that time.

  • Option 2: Opting out via email from Follett

    • An email from noreply@follett.com is sent to the student’s .edu email with a link to the opt-out portal.
    • Student should follow the link to the opt-out portal login.
    • Create a password.
    • Click the opt-out button listed in the portal by their name and the courses they enrolled in.
    • An email confirmation will be sent when finalized.
      • If the student has physical material in their possession or on order for the program, a pop-up will show up that lists the titles (posting cancelled or refund action required).
      • Student should contact the store via email (textbooks.bookstore@miami.edu) or phone (305-284-4462) to set up product return to finalize the opt-out.
      • The store will finalize the opt-out once they have processed the physical product refund and provide confirmation to the student.

    If the student has a physical product, they should reach out to the store to return the product and let the store know they want to opt-out. Store can opt that student out at that time.

Cards

To opt-out of 'Canes Course Pack for fall 2024, please click below to access the Customer Portal and select "Create an Account." Enter your primary .edu email address, and an email with opt-out instructions will be sent to you. You may also opt-out from your CaneLink account.

Opt-Out


Resources

Cards

Faculty Syllabus Language

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Informational Flyer

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Frequently Asked Questions

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  • How do I know if I am included in the 'Canes Course Pack?

    All undergraduate students taking between 1 and 20 credits are automatically enrolled in 'Canes Course Pack once they register for their classes. Students will receive multiple emails to their .edu account with information on the program, how to access their materials, and how to opt-out if desired. Students who would like to review their option to opt out of 'Canes Course Pack can visit the FAQ titled, "Is the 'Canes Course Pack required, or can I opt-out?"

  • How does the program work?

    'Canes Course Pack takes the hassle out of getting your required course materials by sourcing and preparing your materials for you upon course registration. This ensures undergraduate students have access to the correct course materials, on or before the first day of class, at the lowest price available. Students will be able to see charges on their tuition and fees bill in Canelink. Digital materials are available directly through Blackboard.

  • How do I pay for course materials included in 'Canes Course Pack?

    The cost of materials is included in your tuition and fees bill. The total cost of the program is $402 per semester for the 2024-2025 Academic Calendar reflected on the student’s account as two separate charges: Course Materials Fee - $375.70 and Course Materials Tax - $26.30. The program fee covers any number of credits taken between 1 and 20, regardless of the specific number of credits enrolled. Your calculated tuition and fees can be accessed on CaneLink.

  • How often are materials supplied?

    Required materials are supplied at the beginning of each semester. The materials will be accessible on or before the first day of class. Please continue to check your school email before the start of each semester.

  • What's included in the 'Canes Course Pack?

    Course materials in both digital and print format are included in the program, as well as access codes/courseware. Also included are lab goggles, lab coats and basic calculators for psychology and accounting (basic beginner model for exams).

  • Do I need to return my print materials at the end of the semester?

    Print materials do not need to be returned at the end of the semester and are yours to keep.

  • Will I save money?

    Yes! Students can save up to 60% based on savings at other schools and thanks to the campus store relationships with publishing partners and bulk purchasing power. The program also reduces student stress during the purchasing process and provides a method to easily access digital course materials.

  • Is the 'Canes Course Pack required, or can I opt-out?

    While all undergraduate students are automatically enrolled in the program at the point of registration, students not interested in participating can opt-out.

    Students who opt out of 'Canes Course Pack are responsible for finding and purchasing their required course materials on their own. All materials will be available at the campus bookstore, where you can pick from different formats and pricing options. There is no penalty for opting out and students will be refunded their program charge. Students must opt-out by the opt-out deadline each semester.

    Please check your school email address for information on how to login to the Customer Portal and review the process and specific deadlines. The email will come from noreply@follett.com; you may need to check spam or junk folders.

    For any inquiries regarding material access, please email: canescoursepack@follett.com

  • Do I need to opt-out if I am in Study Abroad?

    Study Abroad is excluded from 'Canes Course Pack. If you are studying abroad for the semester, you do not need to opt-out.

  • What if I opted out by mistake or changed my mind?

    If you already opted out and the opt-out period has not ended, you can opt back in during that period of time. Please log back in to the customer portal and choose "Opt-In."

  • If I opted out for the fall semester, am I automatically opted out for spring semester?

    When you opt-out it only applies to the current semester. It will not roll over, so you will need to opt-out every semester.

  • If I opted out, how soon can I expect to see my student account credited?

    After completing the Opt-Out process, you can expect to see the credit reflected on your account between 48-72 business hours. Please check Canelink for your student account detail.

  • If I see "opt-in" on my opt-out portal what does that mean?

    If the only option you see on your portal is "opt-in" that means you have successfully opted out of 'Canes Course Pack. You may select the opt-in option if you changed your mind and would like to participate in the program.

  • How do I get my course materials?

    Once you have selected your courses, you will be provided a digital bookshelf. E-books and courseware will be delivered to you through Blackboard. Physical materials may be picked up at the University of Miami Campus Store – 2nd floor.

    For any inquiries regarding material access, please email: canescoursepack@follett.com

  • Can I choose if I want print or digital materials?

    Print or digital format is based on the adopted material for the specific course prior to the start of class. As a student, if you have a preferred format (print or digital) for textbooks, you should first check with your professor to see what format has been chosen for the course. If it is a digital version, you can contact the campus store for available print options.

  • What if I add or drop a course?

    If you add or drop a course, that information is automatically transmitted to the campus store. For added courses, digital materials will be emailed to your school email account or provisioned directly into Blackboard. For dropped courses, digital materials will automatically be disabled from your bookshelf. If you picked up a physical book for the dropped course, you are responsible for returning the book to the campus store.

  • What if I get an incomplete grade in a course and need additional time to access course materials?

    If that course includes digital material, the length of access is dependent on that specific material. Please contact the campus store for details.

  • Will my scholarship and grants cover the cost of the 'Canes Course Pack?

    If a student has available financial aid (including grants, scholarships and loans), this fee would be covered, just as any other fee or cost would be covered.


Support

For general questions on course materials and how to access books, please contact Follett at canescoursepack@follett.com.

If you have any questions about 'Canes Course Pack or the charge to your student account, please contact the Office of Auxiliary Services at aux@miami.edu.

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