
University of Miami undergraduate, degree-seeking students can benefit from the Canes Course Pack, which will provide students with the required course materials they need on the first day of class.
The Canes Course Pack provides undergraduate, degree-seeking students with access to their required course materials at the start of each semester. For additional details on what is included, please see the FAQ titled What's included in the Canes Course Pack.
The Canes Course Pack allows the University to reduce student course material costs compared to traditional print text, and ensures every student can access their course materials on or before the first day of class.
This program allows students to focus on their education instead of researching, sourcing, and purchasing their course materials out-of-pocket.
Undergraduate, degree-seeking students taking between 1 and 20 credits are automatically enrolled in the Canes Course Pack when they register for their courses. This enrollment will provide students with the required materials for class for one low, flat fee. Course materials will be provided to the student in a digital format, or a physical format when digital is not available. Print materials do not need to be returned at the end of the semester. For additional details on what is included, please see the FAQ titled What's included in the Canes Course Pack.
Fall and Spring The total cost of the program is $432 per semester for the 2025-2026 Academic Calendar, reflected on the student’s account as two separate charges: Course Materials Fee - $403.74 and Course Materials Tax - $28.26. The program fee covers any number of credits taken between 1 and 20, regardless of the specific number of credits enrolled. Your calculated tuition and fees can be accessed on CaneLink. Summer The total cost of the program is $173 for the 2025-2026 Academic Calendar, reflected on the student’s account as two separate charges: Course Materials Fee - $161.68 and Course Materials Tax - $11.32. The program fee covers any number of credits taken between 1 and 20, regardless of the specific number of credits enrolled. Please note intersession courses are not included. Your calculated tuition and fees can be accessed on CaneLink.
Students who do not wish to participate in the program can opt-out on a semester-by-semester basis during the scheduled opt-out period. Please note that if you opt-out of the program, you will be responsible for obtaining course materials on your own. Additional opt-out instructions can be found below, as well as in the FAQs. Note: After completing the Opt-Out process, you can expect to see the credit reflected on your account between 3-5 business days. Please check CaneLink for your student account detail.
If the student has a physical product, they should reach out to the store to return the product and let the store know they want to opt-out. Store can opt that student out at that time.
If the student has a physical product, they should reach out to the store to return the product and let the store know they want to opt-out. Store can opt that student out at that time.
All degree-seeking undergraduate students taking between 1 and 20 credits are automatically enrolled in Canes Course Pack once they register for their classes. Students will receive multiple emails to their .edu account with information on the program, how to access their materials, and how to opt-out if desired. Students who would like to review their option to opt out of Canes Course Pack can visit the FAQ titled, "Is the Canes Course Pack required, or can I opt-out?" Groups not included in the program: Study Abroad, Non-degree seeking students, Medical students.
Canes Course Pack takes the hassle out of getting your required course materials by sourcing and preparing your materials for you upon course registration. This ensures degree-seeking undergraduate students have access to the correct course materials, on or before the first day of class, at the lowest price available. Students will be able to see charges on their tuition and fees bill in Canelink. Digital materials are available directly through Blackboard.
Fall and Spring
The total cost of the program is $432 per semester for the 2025-2026 Academic Calendar, reflected on the student’s account as two separate charges: Course Materials Fee - $403.74 and Course Materials Tax - $28.26.The program fee covers any number of credits taken between 1 and 20, regardless of the specific number of credits enrolled. Your calculated tuition and fees can be accessed on CaneLink.
Summer
The total cost of the program is $173 for the 2025-2026 Academic Calendar, reflected on the student’s account as two separate charges: Course Materials Fee - $161.68 and Course Materials Tax - $11.32. The program fee covers any number of credits taken between 1 and 20, regardless of the specific number of credits enrolled. Your calculated tuition and fees can be accessed on CaneLink.
Sourceable course materials in both digital and print format are included in the program, as well as access codes/courseware. Also included are lab goggles (BIL/CHM), lab coats (BIL/CHM) and basic calculators for psychology and accounting (basic beginner model for exams). Course materials must be required/adopted by faculty for them to be included in the program. Please note that some software subscriptions and experiential learning materials may only be purchased directly from the vendor. If you are unsure whether your class materials are included in the Canes Course Pack, please email miami@bkstr.com along with a copy of your syllabus.
Required materials are supplied at the beginning of each semester. The materials will be accessible on or before the first day of class. Please continue to check your school email before the start of each semester.
Yes! Students can save up to 60% based on savings at other schools and thanks to the campus store relationships with publishing partners and bulk purchasing power. The program also reduces student stress during the purchasing process and provides a method to easily access digital course materials.
While all degree-seeking undergraduate students are automatically enrolled in the program at the point of registration, students not interested in participating can opt-out. Students who opt out of Canes Course Pack are responsible for finding and purchasing their required course materials on their own. All materials will be available at the campus store, where you can pick from different formats and pricing options. There is no penalty for opting out and students will be refunded their program charge. Students must opt-out by the opt-out deadline each semester. NOTE: If there are no course materials required for your classes, you still need to opt-out. Please check your school email address for information on how to login to the Customer Portal and review the process and specific deadlines. The email will come from noreply@follett.com; you may need to check spam or junk folders. For any inquiries regarding material access, please email: canescoursepack@follett.com
Students can opt-out of the Canes Course Pack online by visiting the Follett Customer Portal. The link to the portal can be found on the Canes Course Pack website or on CaneLink. An email confirmation will be sent when finalized. NOTE: If the student has physical material in their possession or on order for the program, a pop-up will show up that lists the titles (posting cancelled or refund action required).
If you already opted out and the opt-out period has not ended, you can opt back in during that period of time. Please log back in to the customer portal and choose "Opt-In."
When you opt-out it only applies to the current semester. It will not roll over, so you will need to opt-out every semester.
Once you have selected your courses, you will be provided a digital bookshelf. E-books and courseware will be delivered to you through Blackboard. Physical materials may be picked up at the University of Miami Campus Store – 2nd floor. For any inquiries regarding material access, please email: canescoursepack@follett.com
Print or digital format is based on the adopted material for the specific course prior to the start of class. As a student, if you have a preferred format (print or digital) for textbooks, you should first check with your professor to see what format has been chosen for the course. If it is a digital version, you can contact the campus store for available print options.
If you add or drop a course, that information is automatically transmitted to the campus store. For added courses, digital materials will be emailed to your school email account or provisioned directly into Blackboard. For dropped courses, digital materials will automatically be disabled from your bookshelf. If you picked up a physical book for the dropped course, you are responsible for returning the book to the campus store.
If that course includes digital material, the length of access is dependent on that specific material. Please contact the campus store for details.
If a student has available financial aid (including grants, scholarships and loans), this fee would be covered, just as any other fee or cost would be covered.
Faculty: If faculty need assistance to add links to their course materials, they can contact the Learning Platforms team at learningplatforms@miami.edu or 305-284-3949. If there are issues beyond this, the Learning Platforms team will redirect faculty to contact canescoursepack@follett.com. Students: Students are encouraged to engage with their professor and review the information below. Students can connect with the Learning Platforms team at learningplatforms@miami.edu or 305-284-3949 to report challenges with their browser, or access. For all other requests, students can contact canescoursepack@follett.com.
Support
Courseware Support
You will not need any LMS integration, nor will you have to add any additional links to your individual course shells. Both you and your students can access in the following way: In your LMS (Canvas, Blackboard, Moodle, etc.) 1. Log into your LMS. In your Campus Portal 1. Log into your campus portal. If you need help at any point, check with your campus store or submit a request. For additional FAQs on Kortext, click here.
Accessing Kortext Materials via Email
1. Check your school-issued email for a message from Kortext.
2. Click the activation link provided.
3. Your content opens automatically in your Kortext Library.
Student Access via Follett Discover
2. Open your course or look in the navigation menu for a link labeled Follett Discover, Bookstore, or Course Materials.
3. Click the link, find your digital materials on your Discover Shelf, and start studying.
2. Click the Follett Discover link.
3. Select your materials from your Discover Shelf.
Accessing Your Kortext Digital Course Materials - Student - Check your school-issued email for a message from Kortext. In your LMS (Canvas, Blackboard, Moodle, etc.) 1. Log into your LMS. In your Campus Portal 1. Log into your campus portal. For additional FAQs on Kortext, click here.
Option 1: Accessing Kortext Materials via Email
- Click the activation link provided.
- Your content opens automatically in your Kortext Library.
Start studying!
Option 2: Access via Follett Discover
2. Open your course or look in the navigation menu for a link labeled Follett Discover, Bookstore, or Course Materials.
3. Click the link, find your digital materials on your Discover Shelf, and start studying.
2. Click the Follett Discover link.
3. Select your materials from your Discover Shelf.
If you need help at any point, check with your campus store or submit a request.
If a book is missing from your bookshelf, please try the following: 1. Ensure you are signed into Kortext 2. Use the search bar to find your book 3. Refresh your Library 4. Sign out and sign back in If you have tried the above steps and need more help? Click here for support! For additional FAQs on Kortext, click here.
Check the email address used to log in is the one associated with your institutional content.
You can do this by typing the title or ISBN (International Standard Book Number) into the purple search bar at the top of the page or, by navigating to the ‘Kortext Library’ or ‘Collections’ tabs and using the white search bar within these areas.
If using the app, you can refresh your Library by clicking the circular arrow icon on the top right of the page, next to the search bar. If you’re using a web browser, refresh the page by clicking the circular arrow icon next to the address bar.
Click the 'Account' dropdown in the top-right corner, then select Sign Out. Sign back in to refresh your library.
Publisher: Various Publishers and Courseware products You will locate in this video the initial steps that an instructor will take to connect their courseware to their Blackboard LMS when using Willo as the digital delivery tool. If you have any questions or encounter any problems while connecting to your course materials, please contact the Learning Platforms team at learningplatforms@miami.edu or 305-284-3949.
https://willolabs.zendesk.com/hc/en-us/sections/14960181071885-Blackboard
Campus/Faculty Integration/Setup Instructions
https://willolabs.zendesk.com/hc/en-us/articles/14565638253709-Instructor-Video-Adding-Course-Materials-with-Willo-Digital-Delivery
Student Access Instructions Below are the steps to access your Inclusive Access or Equitable Access digital course materials in your Blackboard Course. You will now be routed out to your eBook or your publisher courseware. Please contact Willo Support if you should have any further questions at Submit a Request. See below for troubleshooting information.
1. Login to Blackboard.
2. Once logged in, click on the desired course.
3. Click Content or one of the modules on the left-hand side. These modules can be titled different things. Examples are: Course Materials, Start Here. When in doubt please ask your instructor.
4. Then locate and click any link to access your course material. Don't be afraid to click on a few links to look for the materials. You will see a page with a hyperlink to the left of the title of the page. This will denote that it is a link that could have your materials.
Publisher: McGraw Hill Campus/Faculty Integration/Setup Instructions Blackboard Video: https://www.mheducation.com/highered/support/connect/course-setup/sync-ltia.html
1. Login to Blackboard.
2. Navigate to the course you want to link McGraw Hill course materials.
3. If you have an Ultra Course, select the plus sign under 'Course Content' and select 'Content Market,' and select ‘McGraw Hill LTIA.'
4. If you have an Original Course, in the location where you would like to share the video, select 'Build Content' and select 'McGraw Hill LTIA.'
5. Select ‘Connect’ from the platform list and click Begin.
6. Click Pair Course with a Connect Section.
7. Sign into your Connect Account.
8. Choose Pair with an existing section in Connect.
9. Link the programs by selecting the section and save.
10. You will need to create assignments in McGraw Hill Connect and select the assignments to deploy back to Blackboard.
Student Access Instructions • Sign into your Blackboard Account. Video for Student Access: Getting started with McGraw Hill Connect using Blackboard
• Navigate to your course.
• Under your course, navigate to the content area shared by your instructor.
• From there you should see a Connect Assignment link.
• Click on the Assignment link and then click Launch to start the Connect Registration process.
• Enter academic email address and click begin.
• It will take you to account information to enter and create account for Connect.
• Agree to terms and conditions and click Continue.
• Here you can redeem your ACCESS code, or it could be codeless, and no payment required in Connect for Follett ACCESS.
• The assignments will be visible in the LMS space.
Knowledge Base https://www.mheducation.com/highered/connect Support Channel https://www.mheducation.com/highered/support/connect.html McGraw Hill Digital Technical Support Channel 800.331.5094
https://www.mheducation.com/highered/connect/students/collegesmarter.html
Email & Chat: https://www.mhhe.com/support
Platform: MindTap Campus/Faculty Integration/Setup Instructions Blackboard Video: MindTap: Creating your Course in Blackboard
Publisher: Cengage
For all publishers that use Cengage Mindtap to distribute course materials, course instructors can follow the guidance below:
1. Navigate to the course you want to link to Cengage Mindtap.
2. If you have an Ultra Course, select the plus sign under 'Course Content' and select 'Content Market,' and select ‘Cengage Content.' If you have an Original Course, in the location where you would like to share the video, select 'Build Content' and select ‘Cengage Content.'
3. Follow the Instructor LMS User Guide to complete set up of your Mindtap Cengage Course: Instructor Guide for MindTap in Blackboard
Video: Linking an Existing Course with Blackboard
Student Access Instructions • Student goes to Blackboard and logs in. Student: Getting Started with MindTap on Blackboard Knowledge Base
• Click the link for your course.
• Click any link to Cengage content to continue the registration process.
• Your course materials will open in a new tab or window, be sure pop-ups are enabled.
Support Channel https://help.cengage.com/mindtap/mt-student/introduction.html Contact Support Go to https://support.cengage.com/ Sign into your account. Customer Support Number: 800.354.9706
• Click Log New Case
• Enter the necessary information and click Create Case
Instructions to add the Harvard Coursepack to the Canes Course Pack Program 1. Create your Harvard Coursepack without publishing it. 2. Using the Follett email, j.solis@follett.com, the instructor must invite the Campus Store Course Materials Manager (Jesus Solis) to be a teaching assistant for the specific course pack. • This will notify the Campus Store Course Materials Manager that the process has begun to make the Coursepack available at the Campus Store. 3. The instructor will then need to add the Campus Store representative as a collaborator for the course pack (once added as a TA, the Campus Store representative should appear in the list of potential collaborators). • This will notify the Campus Store representative that the Harvard Coursepack can be purchased. 4. The Campus Store representative adds the titled “Harvard Coursepack” to internal inventory system for ordering (24–48 hour process). 5. Once finalized in their internal inventory system, the Campus Store will purchase the Harvard Coursepack for all students enrolled in your course/section. This process can take additional time (7 to 14 days). • Once purchased, the link will be available to view by faculty. The Campus Store representative will notify the instructor that the Harvard Coursepack has been published. 6. The Campus Store will provision the published links to students. • Students who remain opted into the Canes Course Pack Program will receive a notification for them to visit the Campus Store once the Harvard Coursepack has been published by the Campus Store. • Students who have opted out of the program will need to purchase access at the Campus Store. The link will be provided to them upon purchase. Faculty can use the following syllabus language when using the Havard Coursepack: For this course we will be using a Harvard Coursepack. You will receive an email confirming your materials are ready for pickup. Upon receipt of the email, please bring your Student ID to the online order pickup area at the campus store to pick up your course materials. Note: If you drop this course on, or before, the last day of the DROP/ADD period (check the academic calendar here), you will need to return your physical course material to the campus store so that your account will be refunded. Additionally, the Campus Store representative has advised that these steps take time and therefore requests that the instructors provide their required material 45 days before classes start because some vendors have certain intricacies that require more time.
For general questions on course materials and how to access books, please contact Follett at canescoursepack@follett.com. If you have any questions about Canes Course Pack or the charge to your student account, please contact the Office of Auxiliary Services at aux@miami.edu.