Knowledge & Training Center


Records and information are the lifeblood of any organization. As a result, it's important to have a solid strategy to store and protect valuable information. Iron Mountain has a number of resources that can help you. 

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IM Connect is Iron Mountain’s online customer hub where you can place orders, run activity reports and access your inventory data anytime from anywhere. You must use IM Connect in order to manage your account. To sign up for IM Connect access, contact Iron Mountain Customer Support at 1-800-934-3453. Be sure to have your Customer ID ready when you call.

Once you have your IM Connect account set up, it's time for training! Iron Mountain provides several WebEx training sessions that will give you the tools you need to effectively manage your records. You can find the current training schedule here.

If you have any questions, contact Records Retention at