After Hours Support

After Hours Service

After hours service and support is 8 a.m. to 12 a.m. (midnight), Monday through Sunday, on University business days (excluding public holidays).

To request service after hours, contact the Canon Help Desk:

Phone (Toll-Free): 1-855-477-4783
Email: csa_um_hd@csa.canon.com


After Hours Service for UPrint

After hours service for UPrint devices is available for system-wide problems only (i.e. service or network failure), not for specific machine issues.

To report UPrint issues:

If you are experiencing issues with a specific UPrint device, please report it to the UPrint team here.