After Hours Support

After Hours Support refers to the availability of Canon to provide service to the University of Miami outside the normal business hours of operation. Normal business hours of operation mean 8 am to 5 pm, Monday through Friday, on University business days excluding public holidays. After Hours Support extends the hours of operation from 8 am to 12 am (midnight), Monday through Sunday, on University business days excluding public holidays.

Canon Support Help Desk: Toll-free 1-855-477-4783

UPRINT
After hours service for UPrint is available for system-wide problems only (i.e. service or network failure), not for specific machine issues.

UNIVERSITY OF MIAMI HOSPITAL (UMH)
For critical issues after hours on Ricoh equipment only, call 305-992-0236.